GUARANTEED to make your club MORE POPULAR and MORE PROFITABLE or you SIMPLY DON'T PAY! 

As a busy fitness club owner or manager, you understand only too well the pressures of retaining business for the long term. 

You know it's vital to ensure that today's customer becomes tomorrow's full-time member – and stays with you for as long as they're training. 


You recognise that every one of your members – especially the newbies – needs a darn good reason not to swan off to the opposition. 

And you totally get the importance of offering such a fabulous range of service options they'll not even think about it. 

Of course, you're already proud to offer the most up-to-date kit, the most pleasing training environment and the friendliest professional staff. 

At Momentum, Britain's premier facilitator of fitness club excellence, we hear you. But sometimes great equipment, spacious amenities and first-rate staff alone are not enough. 

Just as important – perhaps even more so – is signalling to your members that they can enjoy a level of service from you which, try as they might, they'll find NOWHERE ELSE. 

The concept behind our New Member System is to be S.M.A.R.T

S. Give your new members SPECIFIC goals to achieve

M. Ensure that you provide them with all the tools to help them MEASURE their progress

A. Ensure that you make their programme ACHIEVABLE

R. REALISTIC bearing in mind their potential busy lifestyle

T. TIMEBANDED to ensure that they see the RESULTS QUICKLY!

The S.M.A.R.T New Member System is a UNIQUE programme pitched specially at new members of your fitness club. 

Within their first 42 days of membership, new customers can enjoy: 

  • New Member Digital Magazine 
  • New Member Website 
  • Equipment Learning Portal
  • Email Support
  • Special Offers
  •  Videos
  • Personal Progress Pack
  • Programme Card 

So get on board NOW with our S.M.A.R.T New Member System – plus our 60-day money-back GUARANTEE! 

SEE WHAT SOME OF OUR CLIENTS HAVE TO SAY ABOUT THE S.M.A.R.T NEW MEMBER SYSTEM...

“The S.M.A.R.T New Member System has been a really positive experience for our members and a real operational success.

New members gain access to our new member onboarding website, a new member newsletter and trail of emails, set over the first few weeks of their life with us.


The systematic approach makes communication easy. Members don't feel overwhelmed and with unique offers, it leads to the retention of members feeling valued and communicated to.

The introduction of the S.M.A.R.T New Member System has been valuable and would therefore highly recommend it.”

- Louise Day, Fitness & Wellbeing Director

“A primary objective was to encourage all members to have early meaningful engagement with our passionate fitness team, whilst educating and sign posting all of the tools that we offer to help them achieve their goals.

Just three months into the trial and we are already starting to see impressive results.

All of the trial sites have recorded reduced attrition rates, increased member engagement and new members referrals when compared to the rest of the estate.

We have now decided to deliver full adoption across the business.”

- James Cole, Commercial Director

"Since working with Momentum we have re-looked at all areas of our business to really become smarter with how we work and help with our not only attraction of new members but retention of current members.

Duncan and the team are methodological, efficient, and always on hand, with new ideas to generate a lot of leads and grow our business.

We highly recommend these guys and the services they offer for the value they added to our business.

There's short, medium and long term plans which we love."

- Rob Ward, Club Manager

Please contact us to arrange a demo at a mutually convenient time.

One of our Momentum team will contact you to book your free demonstration. 

…and don't forget our 60-day money-back GUARANTEE!